Support

• Make sure you're using the work email your property invited.
• On the sign-in screen, choose the role that matches your account (for example, Housekeeping or Front Desk).
• If you've forgotten your password or your invite expired, ask your property's manager to send a new invite, or email us.
• If you were removed from a property, you won't see it any more. Ask its manager to add you again.

• iPhone app: open the iPhone Settings app → Notifications → StayCuit, and turn on Allow Notifications.
• In StayCuit, check your notification settings to see which alerts are on.
• Web or installed web app: allow notifications for the Staycuit site in your browser settings.

Your phone may be blocking location. On an iPhone:

1. Settings → Privacy & Security → Location Services: turn it on.
2. StayCuit iPhone app: on the same screen, tap StayCuit and choose While Using the App.
3. Web or installed web app: on the same screen, set Safari Websites to While Using, then Settings → Safari → Location → Ask.
4. Close the app completely, open it again, and clock in.

We read your location only at the moment you clock in or out. If location isn't available, you can still clock in by entering a reason. See our Privacy Policy.

Tell your property's manager. Managers can review and correct shift times. If you think the app is calculating something wrong, email us with the date and the shift.

• In the StayCuit iPhone app: More → Profile → Delete account.
• Anywhere else: email contact@workcuit.ai from the email on your account.

This removes your sign-in and your access to every property. Work records your property must keep by law, such as time and pay records, stay with the property. Details are in our Privacy Policy.

Yes. Each property's data is visible only to that property's staff, based on their role. We don't sell data or use it for advertising. Read the Privacy Policy for details.